Our refund policy is simple: No refunds.
If you submit a charge back, we will oppose it. And we will present our no refund policy.
However, if you are not satisfied, and the product is still in a new state. Do contact us, we can agree on a refund (shipping not included), as a good will gesture. We don’t want you to be stuck with a product you do not like. We take the liberty to refuse the refund to any buyer (especially rude people).